COMPANY POLICIES

Acceptable Use Policy

Krypt Technologies, (hereinafter "Krypt") has drawn up this Acceptable Use Policy (the "Policy") in order to protect Krypt and our customers from any illegal operations which may occur. Krypt's customers shall not, nor shall they permit or assist others to abuse or fraudulently use of Krypt's Services, including but not limited to the following:

  1. Sending unsolicited e-mail that causes complaints from the recipients of such unsolicited e-mail.
  2. Mailbombing (sending large quantities of unwanted or unsolicited e-mail to individual e-mail accounts; a.k.a. "Spamming").
  3. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "spoofing"). Obtaining or attempting to obtain service by any means or device with intent to avoid payment.
  4. Absolutely no IRC daemons, eggdrop, XDCC transfer bots allowed.
  5. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any Krypt customers, Krypt, and its end-users by any means or device.
  6. Knowingly engage in any activities that will cause a denial-of-service (e.g., synchronized number sequence attacks) to Krypt, any Krypt customers or end-users.
  7. Using Krypt's Services to interfere with the use of the Krypt's network by other customers or authorized users, or in violation of the law or in aid of any unlawful act.
  8. Using Krypt's Services inappropriately in ways that can harm Krypt's reputation. These services are not limited to any particular service and cover all of Krypt's Services.
  9. Excessive use of Krypt's bandwidth for "streaming" or "mirroring" files, multimedia, and other large files is prohibited. All customer's must stay within their designated bandwidth limits each month or a burst charge will be applied per month.
  10. Storing copyrighted material owned by others is prohibited. Krypt relieves itself from all liability steming from these materials and full responsibility will be placed soley on the customer.
  11. Using Krypt's network to send viruses, worms, trojans or other harmful programs is prohibited.
  12. Users caught with any exploitation programs, virus, worms etc will be punished according to the laws governing the state of California and the United States of America.
  13. Changing the "kryptsupport" account on Windows based is strictly prohibited without the written consent of a Krypt Technologies' System Administrator. Removing Remote Administrator or changing passwords where by Krypt Administrators can not gain access to the machine is strictly prohibited.

Each Krypt customer is responsible for their own actions and, by accepting service from Krypt, is agreeing to abide by this Policy. In cases where Krypt does find misuse of Krypt's Services or abuse of this policy we will terminate the account of the offending customer and take action as Krypt deems appropriate without notice.

Service Terms
Krypt is connected to a vast network on the core of the Internet backbone provided by a large Internet Service Provider (ISP) supplying the bandwidth and connectivity. Krypt does not hold itself liable for ISP down time due to ISP network or server failures. Krypt does not guarantee "pings" to Krypt servers as they vary from client to client depending on geographical location and their current Internet Service Provider.

Krypt observes the right to inspect any and all content on Krypt servers or customer colocated servers as long as they are connected to Krypt's infrastructure and network. Any customer found in violation of the above fore mentioned polocies will result in termination of service and any other punishments Krypt deems necessary as governed by the laws of the state of California and federal laws.

Credit Card Usage
All credit card transactions will be subject to offline verification which includes proper submission of Krypt's Credit Card Authorization Form or CAF. A copy of the customer's State/Government issued Identification Card (ID Card) must also be submitted along with a front and back copy of the credit card used in the transaction.

Private Servers
Users agree to keep their servers password protected 24 hours a day, 7 days a week if they sign up for any Private server package. Violation of this policy once will result in a warning. After that, the server will be shut down and no refund given or the clan can upgrade to a public server package. Clans may give out their server password for scrims or matches as long as they change the password once finished with the scrim. Clans may not post their server password on any public forum, website, IRC chat or any other Internet communication tool for other players to come play on the server freely. If a Krypt admin finds any user violating the aforementioned policy in any way, whether stated above or by the administrator's own judgement, the rentee will be contacted and warned.

Contracts and Refund Policy
A contract must comply with the Acceptable Use Policy and can not be broken under any circumstances. If the contract is not ful-filled in the time space allocated, the party is held accountable for the balances due. A contract can not be cancelled under any circumstance and if payments are not met, the party shall be held liable. Krypt holds the right to cancel any written or verbal contract anytime and withhold all payments made prior to agreeing to the aforementioned contract.

If a party wishes to cancel the aforementioned contract they must notify Krypt prior to the contract expiration date. If not, Krypt observes the right to charge the monthly payment as planned. All cancellations must be made in the form of a support ticket using http://my.KRYPT.com. The service will be canceled immediately upon receipt of the support ticket unless specified by the customer to cancel at the end of the billing period. If a web hosting client changes registration information without notifying Krypt, a $50.00 penalty fee will be accessed. As of December 1st, 2004, there will be absolutely no refunds given under any circumstance.

Krypt reserves the right to modify these policy at any time, and without warning.

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Contact Information

Telephone
714-993-9997

 

Fax
714-242-7461

 

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IRC: irc2.krypt.com #krypt

 

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http://forums.krypt.com

 
 

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